HIW Coaching Fulfillment Policy

Our Fulfillment Policy

HIW Coaching is a service-based business offering life and career coaching services and career-related writing services.  As such, the services are delivered via email, phone, and/or Zoom.

Once an order is placed for career-related writing services, you will receive an email order confirmation with further instructions on how you can provide additional information (e.g. most recent resume, documents, and additional comments).  The client will also receive instructions on how to book a call to discuss the work. The turnaround time is approximately 7 to 10 business days (subject to change).

When a client books a coaching session, he or she will receive an email confirmation confirming date and time of the session.  The client will also receive a coaching agreement. If, for any reason, the client needs to cancel or reschedule, you may send an email to jmicha@hiwcoaching.com 

Questions and Your Contact Information

If you have any questions regarding out terms and conditions, you are invited to contact us.